Terms and Conditions
By using our services, you agree to be bound by all of these terms and conditions. If you do not wish to be bound by these terms and conditions you should not use our website (hereafter referred to as thehopper.co.uk). We may change or update these terms at any time without prior notice. Your continued use of thehopper.co.uk means that you accept any new or modified terms. Please check back here from time to time.
Trademark & Registered Design
Hopper and The Hopper are registered trademarks of Hopper Products Limited. Other products and company names mentioned herein may be trademarks and/or service marks of their respective owners.
The Hopper is a Registered Design and a Registered Community Design and may not be copied in whole or in part by any party whether for commercial or personal use.
Copyright in thehopper.co.uk (including but not limited to text, photographs, graphics and software) is owned by or licensed to the publishers, Hopper Products Limited. All rights are hereby reserved by Hopper Products Limited. Users may access content in thehopper.co.uk solely for their own personal, non-commercial use. Users may not otherwise download or copy, store in any medium (including any other website), distribute, transmit, re-transmit, modify or show in public any part of thehopper.co.uk without the prior written consent of Hopper Products Limited. If you wish to make inquiries about a licence to reproduce material from thehopper.co.uk, please contact us .
Except as expressly provided in this Agreement, all of the content on thehopper.co.uk is the property of or has been licensed for use by Hopper Products Limited and is protected by UK and international copyright laws. “Content” means any information, mode of expression, or other material and services found on thehopper.co.uk. This includes discussion boards, chat, software, our writings, graphics and any and all other features found on this website. Our content is intended for individual, personal use only. Any copying, distribution, storing or transmission of any kind, or any sort of commercial use of our content is strictly prohibited without our prior written permission.
We do not warrant that the website, its content or the server that makes it available are error or virus free or free of other harmful components or that your use of this website will be uninterrupted.
If you are dissatisfied with the website or any content or materials on it, your sole exclusive remedy is to discontinue your use of the website.
All content of this website including but not limited to the text, photographs, images, graphics, illustrations, designs, written and other material including the program and code that operates this website (together the ‘content’) is protected by copyright, trade mark and/or other proprietary rights owned by or licensed to us. Downloading, printing or copying of any content from this website is permitted only for the purposes of personal use in which case you must acknowledge the source of the material. All other uses of the content are expressly prohibited.
The website may provide links to other websites, the content of which is not in our control. Accordingly we cannot accept any responsibility for the materials featured on such websites. Links to such websites are not to be taken as an endorsement of such websites or as a warranty that such websites will be free of viruses or other such items of a destructive nature.
Please note that any goods and services supplied or made available through sites which are linked to this website are supplied by third parties and not by us. Any dealings between you and such third parties, including payment for and delivery of products or services and any other terms, conditions, warranties or representations, acts or omissions associated with such dealings, are solely between you and the third party. You agree not to hold us liable for any loss or damage of any kind incurred as the result of any such dealings.
Basis of Sale
We aim to give you a clear description of the products that we sell. You will find a description and photograph of the actual product you are able to order in the Shop section of thehopper.co.uk. In some cases the products that you see in the videos and photographs in other parts of thehopper.co.uk may vary from those offered in the Shop.
Products sold through the Shop on thehopper.co.uk are sold by Hopper Products Limited, registered in England and Wales with company number 08072843. All transactions are carried out in English and governed by English Law.
Pricing of Goods
It is our aim that the price of the goods stated in the Shop is correct at the time of ordering and includes all taxes. In the event that the price of a product you order is incorrect for any reason, we will not be liable to supply the product at the price stated, provided that we notify you before we dispatch the product to you. In these circumstances we will contact you to advise you of the error and we reserve the right to cancel your order. In the event we cancel your order we will give you a full refund for any amount already paid by you in accordance with our Returns Policy.
The Order Process
Before you place an order with us we will provide you with all the information required under the Distance Selling Regulations (DSRs). It is your responsibility to ensure that the details you provide to us are correct. You will be offered an opportunity to review and correct the details you have provided prior to placing your order.
When you pace an order with us we will provide you with an email confirmation that your order has been received. We will contact you again by email to confirm that your order is complete which means that it has been dispatched. We will provide you with all the information required under the Distance Selling Regulations (DSRs).
Details of delivery arrangements and charges can be found in our Delivery Policy which forms part of these Terms and Conditions.
We will deliver your order to the address you specify for delivery. We cannot accept any liability for loss of or damage to the goods once they have been delivered in accordance with your delivery instructions.
Your Right to Cancel
We want you to be happy with your purchase. You have the right to carefully examine the goods we have delivered to you. In the case of The Hopper this means trying on for size and comfort. Should you decide that you wish to cancel your order or any part of it, you must do so within 14 calendar days from the day after you receive the goods.
You must return the goods to us in accordance with our Returns Policy. If you fail to return the goods to us, or they are lost in transit and you are unable to provide a proof of posting, we reserve the right to charge you for the items.
If you receive an item that is faulty, please at contact us immediately providing your name, address, telephone number and order number if possible. We will contact you as quickly as possible to resolve the issue.
Returns and Refunds
Returns and refunds are dealt with in accordance with our Returns Policy which forms part of these Terms and Conditions.
Disclaimer of Warranties and Liability
Hopper Products Limited cannot and does not warrant the completeness or accuracy of any news or editorial content found on thehopper.co.uk or anything published by or in the name of Hopper Products Limited or by any party representing or claiming to represent Hopper Products Limited on any other website or through any form of social or other media.
You understand and acknowledge that information posted or transmitted by other users is the sole responsibility of the person from which such material originated. Hopper Products Limited takes no responsibility for the accuracy, completeness, or truth of the information posted on this website.
Hopper Products Limited shall not be liable for any decision made or action taken by you or others based upon reliance on anything published on thehopper.co.uk or anything published by or in the name of Hopper Products Limited or by any party representing or claiming to represent Hopper Products Limited on any other website or through any form or social or other media. We rely on various sources of information that we believe to be accurate and reliable.
It is up to the user of The Hopper and any other product sold by Hopper Products Limited through thehopper.co.uk or any other medium to decide on how to use the product and for what purpose and they do so at their own risk. Any representations , written or visual, on thehopper.co.uk are indicative only and Hopper Products Limited shall not be liable for any decision made or action taken by any user in relation to the use of The Hopper or any other product sold by Hopper Products Limited through thehopper.co.uk or any other medium.
In the event of a breach of this agreement and a loss being suffered as a consequence, Hopper Products Limited reserves the right to hold any relevant party responsible for reasonable losses.